What are the delivery working hours?

Safeway online shopping provide customers with an option of picking from multiple delivery slots across three days including the current day.This means that we will be able to deliver your order when you are available.

Safeway Online delivery time slots are:

  • 08 AM-10AM
  • 10AM - 12PM
  • 12PM - 02PM
  • 02PM - 04PM
  • 04PM - 06PM
  • 06PM - 08PM
  • 08PM - 10PM

Is there a delivery charges?

 

Free delivery is available once your order reaches a minimum amount( 15 JD ), In all other cases there is a small delivery charge, as detailed in the following table:

Order Value

Delivery Charges

15 - 25 JD

2 JD

25 JD and above

Free

 

What are the items that can be delivered?

All items that are on our website can be delivered.

What if my delivery is late?

Delays sometimes happen due to circumstances beyond our control, so we'll call and inform you of any delay as soon as we can. Please call our Customer Service on 0780200666/ 0780200999 for additional information

What if I have missing items?

If you have an item missing from your delivery, please call our Customer Service on0780200666/ 0780200999

 

What about my order amendment or cancellation?

Order amendments are possible any time before the delivery day, In case of Order Amendment or cancellation you need to contact the customer service0780200666/ 0780200999

 How do I track a delivery?

You will receive a phone call and email, notification once your order is dispatched from our store. If you need to know the status of your order at any stage, please contact our Customer Service Team either by email athome.delivery@sultan-center.com.jo, or by phoning our customer service team on 0780200666/ 0780200999 or by checking your account in the website.

How do I pay?

You can pay by Credit Card and by Cash on delivery.

 

 

Safeway online home delivery team currently delivers to the locations listed below.

 

7th Circle

Al-Jubaiha

Almadina Alriyadia

Bader

Airport Road

Abu Nseir

Jabl Amman

Dahiet Alyasmeen

Dahiet Prince Rashid

Alshmesani

Dahyet Prince Hasan

Alestiqlal

Dabouq

Algardenz

Dahiet Alrasheed

Jabl Alnuzha

Alkursi

Abdoun

Tabrbour

Alhashmi

Aljandaweel

Wadi Saqra

Jabl Tareq

Marka

Khalda

Alsweifieh

Abu Alia

Aljwaideh

Um Alsummaq

Alhaj Hassan

Almuqablain

Jabl Aljufeh

Byader Wadi Alseer

Sweilh

Wadi Alremam

Jabl Altaj

Um uthaina

Ein Albasha

Aljabl Alakhdar

Jabl Alwebdeh

Alrabieh

Safout

Alhummar

Jabl Alhussein

Shafa Badran

Albnyat

Alyadodeh

Alurdon street

 

If your location isn’t listed and you would like us to deliver to your location. Please drop us an email at home.delivery@sultan-center.com.jo and we will inform you once your location is listed in our delivery circle.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 




 

 

 

 

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